Privacy Policy

1. Introduction

Captu® ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our event photography marketplace platform.

2. Information We Collect

We may collect information about you in various ways, including:

• Personal Data: Name, email address, phone number, and billing information when you create an account or make a purchase.
• Event Data: Bib numbers, event participation records, and photos associated with your participation in sporting events.
• Usage Data: Information about how you access and use our platform, including your IP address, browser type, and device information.
• Cookies: We use cookies and similar tracking technologies to enhance your experience on our platform.

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Match your photos using bib number recognition
• Send you technical notices, updates, and support messages
• Respond to your comments, questions, and customer service requests
• Communicate with you about products, services, and events

4. Sharing Your Information

We may share your information with:

• Event Organizers: To facilitate photo matching and delivery services.
• Service Providers: Third-party vendors who perform services on our behalf, such as payment processing and cloud storage.
• Legal Requirements: When required by law or to protect our rights and safety.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate data
• Request deletion of your personal data
• Object to or restrict processing of your data
• Data portability

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

8. Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

10. Contact Us

If you have questions about this Privacy Policy, please contact us at:

Email: privacy@captu.com